About HelloCare

“Every life has a story.
Our work is to help seniors keep living theirs, at home, with dignity, and care that you can count on.”

Helen Anderson, Founder of HelloCare

Two women sitting on a couch looking at a tablet and laughing. One woman wears glasses and pink pants, the other woman wears a black shirt and gray pants. They appear to be in a living room.

A smiling woman at the hotel reception desk speaking with two women, one with blonde hair in a yellow patterned blouse, and another with brown hair in a black shirt with a computer monitor, flowers, and a menu display on the counter.

Caregivers

The strength of HelloCare comes from the people who provide the care.

Skills definitely help, and the training matters, yet none of it really comes together unless the person who walks through the door has a deep love for the work they do.

That has always been our starting point.

Every member of our team, from our caregivers and care management to our office team and Oregon-grown nurse ownership, is here for the same reason: to make a senior’s day a little easier. A little safer. And sometimes, even a little more fun.

You can’t teach it. You can only build around it, and that’s exactly what we do.

Two women having a conversation in a hallway, one woman is smiling while holding a mask, and the other woman is seen from the back wearing glasses.

Helen Anderson

Founder, Registered Nurse, Educator

HelloCare began with a simple thought from our founder, RN Helen Anderson.

Helen grew up in McMinnville, Oregon and started her nursing career in 2005. She’s cared for her own grandparents and parents, neighbors, and the folks around town she grew up with. She heard the same worry again and again:

“I want to stay home, but I don’t know if I can.”

Back then, the options were slim. Seniors who needed more help than family could give often had to leave the place they loved or hire a national brand run by investors. Helen believed Oregon families deserved a better choice, one grounded in skill, respect, and the kind of care people talk about long after the shift ends.

She built HelloCare around that belief.

Even with expansions into Marion, Polk, Washington, Clackamas, and now Multnomah Counties, today, Helen and Kristy—a partner she met while they were both nurses in a post-acute setting— still train our team, still meet families where they are, and still lead with the same simple promise:

To help seniors live their best lives at home with exceptional care that doesn’t cut corners.

We’re telling you this for a simple reason: choosing care for someone you love is hard. It shouldn’t be made harder by unclear answers, pressure, or empty claims.
We want you to know who we are before we ever step through your door.
If you need help, if you’re unsure what comes next, or if you just want someone to talk it through with you, we’re here.
When a family calls, it’s usually because something has happened.
An accident. A progression in a chronic condition. When a daughter notices their elder parent is struggling.
So we come to their home. We sit at the table. And we listen and look for ways to help.
Our Care Managers look at what’s going well and what has gotten a little harder. We walk through the home, take note of tools and devices, talk through medications and routines, and learn what “a good day” looks like for the person we’re here to help.
From there, our team builds a Care Plan with nurse oversight. This isn’t a stack of tasks, but a map for supporting the senior’s physical, emotional, and daily needs in ways that feel natural and respectful. The Care Plan changes as the person changes. It’s meant to grow.
Families can see each day’s notes, updates, and progress through our online Family Portal. It’s clear, simple, and open. The way care should be.

Learn more

Articles and Insights

Top 3 Senior Care Services Families Confuse Most

We want to cut through the confusion on some of the biggest misconceptions in the senior care industry. Here are 3 of them.

This Is the Conversation That Breaks Families—or Saves Them

Many families struggle with how to talk to a parent about senior care. This article breaks down the emotional barriers behind resistance and offers a practical, respectful way to move from concern to action.

What Families Ask First When They Start Looking Into Senior Care

Questions about senior care rarely start with a plan. They start with a feeling that something has changed. This article helps families make sense of those early signs, understand what support can look like, and approach care decisions with clarity rather than urgency.

Understanding Senior Care Options Before You’re Forced to Choose

Senior care decisions often begin in moments of urgency and confusion. This guide breaks down the real elder care options families face, how they fit different situations, and what each is actually designed to do. From skilled nursing and home health to assisted living, memory care, and hospice, here we discuss when each is actually appropriate.

HelloCare in the News

KOIN 6’s ‘Aging & Awesome’ featured HelloCare and our nurse-led approach to helping Oregon seniors stay safe and steady at home.

Rethinking Dog Training for Retired Life: A New Chapter for You and Your Dog

Today we have a guest writer!

Jenn Friedline CBCC-KA, CPDT-KA, FDM is the owner and founder of Jenn’s Dogs. She focuses on the relationship between humans and their canine companions.

Retirement brings a new rhythm to life. It’s often slower, more intentional, and full of possibilities. The relationship you share with your dog can grow even deeper during this stage, especially when your lifestyle shifts and your priorities change. As we settle into this new pace, it’s important to recognize that the way we live with dogs has also evolved.

Traditional obedience and rigid routines are no longer the gold standard for many families. Instead, more people, especially older adults, are discovering the value of connection, communication, and companionship over control.

How Society Has Changed and What That Means for Dogs

Dogs today are growing up in a very different world than

Considerations of a Hospitalization Part 3

The third installment in this five part series on Post Hospitalization Syndrome.

Considerations of a Hospitalization Part 2

This is the second installment of this series examining the impact of hospitalization on older adults.

Considerations of a Hospitalization Part 1

Being admitted to the hospital can have long term effects on wellness for an older adult. This is the first part of a five part series raising awareness about overlooked risks to the health of older adults.

Care Management Explained

Care for older adults is different than other age groups. Understanding the nuances of health risks and benefits maximizes the opportunities for long duration independence in the home.

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